Frequently Asked Questions

How are the parcels sent once I have placed the order?

Each parcel is sent with the South African Post Office via counter to counter with a tracking number. This is to ensure the safe delivery of all parcels.

How long will the parcel take to get to me?

We aim to get all orders sent within 14 working days of the order being placed and paid for. Once in the postal system it will take 5 working days to be delivered. All lead times are stipulated in each item’s description, and this may add on extra time for a delivery.

Can I opt to personally collect my parcel?

There is no option to collect from Mooi Goete.

Is there a Mooi Goete wholesale catalogue available?

Mooi Goete products are not meant for wholesale, Mooi Goete is not a wholesaler.

Where can I track my parcel?

South African Post Office Tracking Service